We had an incredible time with our friends, exploring the local sights like Ocean Park and hiking the Dragon's Back trail. The hotel service was top-notch. Definitely check out the buffet in the lounge – the views are stunning!

One downside was encountering rudeness from a concierge, which left a bad impression.

Great service and room decor, but pool was closed during my stay.

Exceptional breakfast quality with a wide range of options.

The air conditioning was inadequate for the heat during the day.

Families will love this place

Our stay was extraordinary! The themed rooms on the 45th floor were incredible for our kids, with slides and fun beds that kept them entertained for hours. Plus, the communal space called 'The Hideout' was a game changer – fresh food and a playroom just steps away. it made family time so much easier.

It wasn’t cheap, but honestly, for what we got, it was worth it.

The views from the Deluxe Peak View King Room are stunning, showcasing the skyline in all its glory. The breakfast buffet served at Cafe Too offers an impressive selection catering to all tastes, with a variety of fresh international cuisines that leave no one hungry.

There was a wooden plank between the mattress and cover making it uncomfortable, though it was removed upon request. Additionally, renovation work caused drilling noise throughout the afternoon and near the pool on a Sunday, which was quite disruptive to relaxation. The lift service felt lacking as I waited for long periods with many other guests, suggesting that only a portion of the lifts were operational.

The Deluxe Peak View King Room provided stunning views, feeling luxurious and well-appointed. The staff stood out, offering exceptional service. Nicole and Irene from Guest Relations made my stay special, sending champagne and a delightful cake to celebrate. Their attentiveness made me feel valued. Housekeeping was friendly and responsive, accommodating all my requests with a smile. The breakfast buffet was impressive, with a variety of high-quality dishes. On the downside, I faced a few issues with the Service Center's response time. They sent only two bottles of shower gel when I requested three, which felt disappointing. Also, the lift service needs improvement. I often waited too long during busy hours. Overall, the hotel is excellent, but small tweaks in service efficiency would enhance the experience.

The experience at Shangri-La was outstanding. The staff provided exceptional support for all my business needs, ensuring my presentations were set up flawlessly. The Deluxe Harbour View King Room was spacious and well-appointed, allowing for an atmosphere conducive to work and relaxation. The dining options were superb, particularly the breakfast buffet that featured a variety of fresh, high-quality dishes.

No notable negatives.

The stay included a wonderfully spacious room with a stunning harbor view, perfect for enjoying sunsets. Staff service was exceptional, with cheerful concierge and attentive lifeguards enhancing the experience. Unfortunately, there was a noticeable moldy smell in the room, and the in-room dining options lacked variety. Overall, despite some setbacks, I felt warmth and comfort throughout my stay.

Stunning Views and Exceptional Staff Service

Our stay was delightful, featuring breathtaking views from our renovated room. The attentive staff made our stay memorable, anticipating our needs with warm service. Breakfast on the upper floor was a highlight. Tip, Try the lobster scrambled eggs for a treat!

My stay at this hotel exceeded my previous visits to hong kong. From the warm welcome by the staff to the beautiful views from my beautiful peak view king room, everything felt personal and luxurious. I was especially impressed by how attentive the team was to my family's needs

our anniversary stay was made unforgettable with lovely surprise decorations and warm hospitality from the staff

Fantastic luxury, attentive staff.